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Last Updated: 2025-04-15

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Products Pricing Resources About Contact sales All categories Marketplace apps Blog Knowledge Base Academy Community Log in Try it free Try it free See all apps and extensions How will my prospects respond to AI-generated emails? What does an AI email summary include? How can I customize AI emails in Pipedrive? How else does Pipedrive use AI? 01:52 02:16 01:53 Sign up for free About Pricing Jobs Blog Newsroom Features Pipedrive AI Trust center Legal hub Integrations API Sub-processors Partner program Referral program Get our newsletter Sales pipeline course What is CRM? CRM comparison CRM case studies Resources Sales calculator Community Knowledge Base Academy FAQs Status Support (Available now) Sales Marketing Product updates Sales force automation Lead management software Sales order management Sales software Project management software Pipeline marketing CRM campaign management Email marketing software Email tracking software ECRM features and benefits AI CRM Video calling apps User permissions and visibility Sales pipeline analysis Team CRM Revenue management software PandaDoc CRM integration Messenger CRM integration CRM workflows Lead generation software CRM management Activities and goals management CRM media CRM for restaurants Retail CRM software Customer service CRM CRM pharma Field service management CRM CRM photography CRM for IT companies CRM for consulting Consumer CRM Catering management software CRM project management CRM for lead management Sales CRM CRM support CRM for sales teams CRM for financial advisors CRM for contact management CRM for business owners CRM for business CRM design CRM roles and responsibilities English (US) © 2025 Pipedrive Terms of Service Privacy Notice Site map Cookie Notice Pipedrive is a Web-based Sales CRM. ✨AI agents: the CRM that works for you. Learn more. No results found. Artificial intelligence (AI) email tools speed up all aspects of sales outreach, giving reps more time to give leads a personalized customer experience. AI email writers turn simple prompts into professional, high-quality sales emails and AI email summarizers simplify lengthy threads with a single click. Pipedrive’s email AI helps you overcome writer’s block and build valuable connections with minimal effort. 14-day trial. Zero cost. Full access. No credit card required. 4.5/5 4.2/5 4.3/5 4.5/5 4.5/5 4.7/5 Turn custom prompts into high-quality sales emails to eliminate writer’s block and save valuable time. Craft content that converts in a few clicks by choosing the type, tone and length of email you need – perfect for cold emails, follow-ups, proposals and more. Pipedrive even detects the language of your prompt and offers suggestions to match. Edit the results, hit “send” and spend the hours you’ve saved on other important sales tasks. Generate concise and actionable summaries of your email conversations with a single click. Digest customer interactions and long company email threads in no time by getting all the useful information in fast, concise summaries. Learn about each thread’s participants and key themes in an instant. Then, check customer sentiment and write the perfect response to keep your sales cycle moving. Let AI summarize and craft email content to save time and help you stay focused on crucial business tasks Create high-quality, personalized emails at scale by choosing the type, tone and length of content Give prompts in any language and get AI-generated content to match Get rapid recaps of prospects’ prior interactions so you can write impactful responses quickly and easily Know who’s happy, who’s dissatisfied and who’s ready to buy without getting lost in email threads Engage high-intent buyers at the right time to keep your sales cycle moving forward Prioritize these key features when choosing an AI email management tool. Open AI-powered: Harness the latest AI technology to streamline email management. Intuitive interface: Improve your outreach from day one with no training required. Customization: Tailor AI email content to resonate with your audience and drive conversions. Lead engagement: Know when prospects are close to buying so you can take decisive action. CRM integrations: Leverage customer data from your customer relationship management (CRM) tool and other connected apps. Writing compelling emails can be a time-consuming, laborious process that strains sales and customer support reps. When content quality starts to drop, conversions will too.An AI email generator eases creative stress by turning natural language instructions on tone, style and length into high-quality email drafts. Pipedrive offers AI for email writing so your team can improve content and nurture more leads in less time. The longer it takes to understand and address buyers’ needs via email, the more chance your competitors have of winning their business. An AI email assistant summarizes conversations and generates pitch-perfect responses from your instructions. You can then engage and convert prospects faster. Pipedrive harnesses generative AI to streamline all aspects of email outreach and make selling more efficient while increasing profits. Tracking many deals can be overwhelming. The process prevents salespeople from giving prospects their full attention, leading to poor customer experiences. An AI email organizer turns complex threads into efficient recaps so reps can catch up on deals in seconds. Pipedrive’s email summary app keeps teams updated by identifying key themes and recommended actions. If you don’t understand prospects’ feelings across the customer journey, you won’t know how to build relationships and inspire buying decisions. A great AI email reader provides insights into customers’ emotions and intentions. Prioritize the most valuable actions while closing deals and protecting relationships. Pipedrive’s email AI improves decision-making by showing you what projects need attention and which real-time follow-up actions will help. Expand the capabilities of Pipedrive with hundreds of apps and integrations Your prospects will likely respond well to AI email marketing and sales content provided it’s well-crafted and personalized. If you edit it before publishing, they’re also unlikely to know it’s come from an AI tool. Tailor the writing style of your business emails by choosing a preferred tone and format for your prompts. Add brief, attention-grabbing subject lines to boost your open rates and email replies. Pipedrive’s conversation summaries use natural language processing (NLP) to present: Key themes (including participants) Customer sentiment Readiness to buy score (1–10) Recommended action items You can copy new email summaries with a single click and paste the content into other tools like Gmail or LinkedIn. You can optimize your email communication by choosing the following aspects: Email content type Email content tone (professional, friendly or standard) Email length (short, standard or long) The settings will help you create professional emails that engage and convert prospects. Pipedrive is a user-friendly sales CRM that utilizes AI when writing emails. AI in Pipedrive can also: Provide helpful app and integration recommendations Automate and streamline workflows Suggest practical actions throughout the sales cycle Pipedrive even integrates with other AI tools, including AI Note-taker, MeetRecord and Conduit AI (which provides convenient ChatGPT access). Find these integrations and many more that cover a range of use cases in the Pipedrive Marketplace. Carolyn PearsonFounder, Maiden Voyage Erin and DrewFounders, Pro Arts Lisa CoyleCEO, 360 Payments 14-day trial. Zero cost. Full access. No credit card required.

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